Watch out OpenAI wants all of your internal data!
Computerworld.com reported that “Mirroring AI in general, the newest OpenAI service has the potential to deliver massive productivity gains. But the potential for errors and data leakage are equally great. OpenAI on Thursday rolled out its latest offering, a comprehensive data collection and analysis capability called “company knowledge”. And although vendors have been granted access to a wide range of enterprise data for decades — think of malware detection that reviews all messages and downloads — analysts and industry observers see this OpenAI effort as being meaningfully different.” The October 24, 2025 article entitled “OpenAI’s company knowledge wants access to all of your internal data” (https://www.computerworld.com/article/4079011/openais-company-knowledge-wants-access-to-all-of-your-internal-data.html) included these comments about Return on Investment (“ROI”):
This ROI debate is intrinsic to all AI strategy decisions and goes well beyond this one OpenAI product/service rollout.
Enterprise IT executives “need to remember one important fact: Enterprise AI is shifting from isolated applications to connected agents and agentic systems that integrate with technologies already deployed to maximize value for users,” Pollard said. “These are high risk, high reward integrations that are unavoidable. These solutions exacerbate existing challenges related to identity and access management [such as] entitlements, data security including labeling/categorization, compliance, and governance, but the perceived productivity and efficiency gains make it too tempting for businesses to pass up.”
OpenAI’s statement gave perhaps the best illustration of how extensively they want to integrate with all manner of enterprise data.
“With company knowledge, the information in your connected apps—like Slack, SharePoint, Google Drive and GitHub—becomes more useful and accessible. It’s powered by a version of GPT‑5 that’s trained to look across multiple sources to give more comprehensive and accurate answers. Every response includes clear citations so you can see where the information came from and trust the results,” OpenAI said. “For example, if you have an upcoming client call, ChatGPT can create a briefing for you based on recent messages from your account channel in Slack, key details from emails with your client, the last call notes in Google Docs, and any escalations from Intercom support tickets since your last meeting.”
Very interesting….what do you think?