Microsoft Copilot is far behind user adoption of ChatGPT!

ComputerWorld.com reported that “Microsoft’s Copilot AI assistant has a fraction of the downloads OpenAI’s ChatGPT does on mobile devices, a pretty clear indication it’s losing to ChatGPT on Windows, too. In fact, Copilot is often ignored entirely in comparisons of the most widely used AI chatbots, where Anthropic’s Claude and Google’s Gemini get much more attention as true ChatGPT competitors.”  The July 23, 2025 article entitled “Why ChatGPT is crushing Microsoft Copilot” (https://www.computerworld.com/article/4025988/why-microsoft-copilot-is-losing-so-badly-to-chatgpt.html) included these comments:

Bloomberg explains Microsoft’s push to turn Copilot into a “friend” that’s less focused on traditional chatbot workflows. Mustafa Suleyman, the CEO of Microsoft AI, reportedly believes that “people will end up using distinct AI tools depending on whether they’re at work or home.”

That’s a surprising statement considering Microsoft’s history. One reason PCs won is because you could use the same Windows operating system and software at work and at home. The same operating system that ran Microsoft Office also ran PC games and computer software. Your computer-use knowledge transferred between your home and work PC; you didn’t have to learn two different things.

In an age where more people work from home and work and personal lives are becoming more porous, it makes even less sense to use a different genAI tool at home than at work. I think Microsoft is wrong: People want to use the sameAI tools in both places.

The real question now is how much time is left — if any — for a proper course correction.

Interesting, but not surprising!